How do I make an appointment?
In order to make an appointment, you need to have a referral sent from a doctor, whether that is your family doctor, another specialist, or a walk-in clinic doctor.
How long do I have to wait until I get a call?
We do have a wait list, and the length of time varies depending on what you are referred for. Wait times can range between 1 to 5 months.
Can I be put on a cancellation list?
We do have a cancellation list, if you live close by and can be available with minimal notice (a few hours), you can give us a call and we can make note of it.
Where are you located?
Our address is 3203 34th street, Vernon BC, V1T 5X7. We’re a brown and tan house just behind Beach Radio station in Vernon. Click HERE to see us on a map.
Where do I park?
There is metered street parking available, as well as free residential parking nearby. We have a handicap parking spot available right in front of the stairs and ramp. We do not provide change for parking meters.
What do I need to wear for the appointment?
Your regular clothes are fine, if we need to access your lower extremities, we will provide a hospital gown. You are welcome to bring your own shorts for assessments at or below your knees.
What’s a Physiatrist?
A physiatrist is a medical doctor who has added to their practice a specialization in Physical Medicine and Rehabilitation. Dr. Inkpen specializes in muscles, joints and tendons, and the peripheral nervous system (nerves outside the brain).
Do I have to pay for the appointment?
If you have a valid Canadian Health Care card, there is no need to pay for your initial appointment or a follow up appointment.
There are some injections or procedures that do have a fee, but we will inform you before your appointment if there is one. Payments can be made by cash or credit card (no debit!). We will provide a receipt for insurance or tax purposes.
What’s a no show fee?
We require a minimum of 48 hrs. notice for cancellation or change of appointment time, otherwise, there is a $100 cancellation/ no show fee. Please do give us a call if you’re running late. This is so we can fill our day and respect our patients’ time and try to reduce the wait list as best we can!
For PRP injections, please provide us with a minimum of 5 days notice.
How long does an appointment take?
Appointment times vary between 20 minutes and 1 hour, depending on what you are referred for. Please arrive 10 minutes early for your appointment, this will give enough time to fill out a patient questionnaire, and ensure that we run on time. We do ask for a list of medications that you’re currently taking. Please bring a list (not the bottles) with you to the appointment.
What can I do to prepare? Any restrictions on diet etc?
There are no restrictions on diet unless otherwise stated and it is always a good idea to be hydrated. Please refrain from smoking soon before your appointment and we kindly ask you to be respectful of those who are scent sensitive.
Do nerve conduction studies hurt?
The nerve conduction studies and the electromyography test are described as a little uncomfortable, but very tolerable. Some patients compare the EMG or needle portion to the feeling of acupuncture pins. The electrical stimulation is sometimes compared to the ping of a rubber band.
How do you spell the doctor’s name, and what origin is Inkpen?
I-N-K-P-E-N, and Inkpen originates from a little village in West Berkshire, England.